-brand new account just to make a whining post about being banned for multi accounting -threatening with a "report to the BBB" -You should sue them - use a vpn - one voice of reason
Screenshots in case of deletion: (Web archive isn't working on mobile)
Because said account was made just for this post, I have no idea who it is but they sound like a pissant who got caught. The "mom" in this story is really flat and has the detachment of a person who was made up instead of an actual person who was involved.
im still so tickled by this post. even if they werent multi-ing, what do you expect staff to do if you get basic security questions like birthday and name wrong? it's good to hear that staff are adhering to basic account security concepts like "dont give account access to people who cant answer basic questions about the account"
and then they threaten to sue/report them to the BBB over account access? i've worked on an IT help desk long enough to know that scammers love to make big threats, and that i shouldnt give them the time of day.
Honestly, yea. I kind of wonder if it's the idiot with the unlikely timeline from Facebook trying to start a fuss using an unconnected new reddit account.
At any rate, register your account under your real info, minor or not. False info just makes you look sketchy in a case like this.
I really get frustrated with these types of posts because there are things that you can fairly critique staff for, but things get muddled when people lie or refuse to understand why they're wrong.
I think it's fair to say that staff doesn't respond to support requests/ban appeals fast enough. Staff should probably hire people specifically to help with support requests.
However this user did the following:
1. Signed up with the incorrect name/DOB and ignored staff telling people to make sure this info was accurate since they were adding more security features. 2. Made a ticket and was unable to verify name/DOB and staff said sorry we can't help then. 3. "Mom" (aka their old alt account) logs in and gets banned. They also make a ticket. 4. Staff notices that "Mom"'s email has a name which matches OP's account and bans them both for multi-accounting. 5. Gets mad at staff because none of the above is clearly their fault whatsoever.
Also they threatened to report FR to the BBB which is hilarious.
Ahaha the post got removed by mods. Good riddance.
It's definitely the same person whose story has been going around. I guess they think that if they protest their innocence loudly and often enough, it will seem more convincing. Not happening for me, I gotta say. And this person does sound on the young side, if they don't know how email works well enough to understand how staff rumbled them there. If their mom was real she could have explained it to her kid, I feel like.
Also it is very funny to me that they not only wanted their accounts back, but a "significant gem compensation" as well. No honey, you cannot Karen your way into free game currency just by sending the admins enough nastygrams.
DA Post got removed but reddit-OP continues to comment with gems like these :
(in response to a comment) edit: I'd appreciate an apology to my mom as well please, as she does read this reddit post and it's insanely rude to just put her in quotes and "assume she exists." She exists!!!
![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png)
mindlessflight) wrote in ![[community profile]](https://www.dreamwidth.org/img/silk/identity/community.png)
anonrerising2022-08-02 07:34 pm
Another "wrongly banned"
(Anonymous) 2022-09-12 03:00 pm (UTC)(link)ITT:
-brand new account just to make a whining post about being banned for multi accounting
-threatening with a "report to the BBB"
-You should sue them
- use a vpn
- one voice of reason
Screenshots in case of deletion: (Web archive isn't working on mobile)
https://media.discordapp.net/attachments/1004216177528164442/1018897451329007636/Screenshot_20220912_074143.jpg
https://media.discordapp.net/attachments/1004216177528164442/1018897452885094471/Screenshot_20220912_075421.jpg
https://media.discordapp.net/attachments/1004216177528164442/1018897451836526612/Screenshot_20220912_074231.jpg
https://media.discordapp.net/attachments/1004216177528164442/1018897452100759604/Screenshot_20220912_074248.jpg
https://media.discordapp.net/attachments/1004216177528164442/1018897452352409630/Screenshot_20220912_074304.jpg
https://media.discordapp.net/attachments/1004216177528164442/1018897452637638777/Screenshot_20220912_074321.jpg
Because said account was made just for this post, I have no idea who it is but they sound like a pissant who got caught. The "mom" in this story is really flat and has the detachment of a person who was made up instead of an actual person who was involved.
Re: Another "wrongly banned"
(Anonymous) 2022-09-12 03:22 pm (UTC)(link)Re: Another "wrongly banned"
(Anonymous) 2022-09-12 05:14 pm (UTC)(link)im still so tickled by this post. even if they werent multi-ing, what do you expect staff to do if you get basic security questions like birthday and name wrong? it's good to hear that staff are adhering to basic account security concepts like "dont give account access to people who cant answer basic questions about the account"
and then they threaten to sue/report them to the BBB over account access? i've worked on an IT help desk long enough to know that scammers love to make big threats, and that i shouldnt give them the time of day.
Re: Another "wrongly banned"
(Anonymous) 2022-09-12 06:47 pm (UTC)(link)Sketchy as hell.
Re: Another "wrongly banned"
(Anonymous) 2022-09-12 05:59 pm (UTC)(link)At any rate, register your account under your real info, minor or not. False info just makes you look sketchy in a case like this.
Re: Another "wrongly banned"
(Anonymous) 2022-09-12 04:54 pm (UTC)(link)Re: Another "wrongly banned"
(Anonymous) 2022-09-12 04:54 pm (UTC)(link)Re: Another "wrongly banned"
(Anonymous) 2022-09-12 07:49 pm (UTC)(link)I think it's fair to say that staff doesn't respond to support requests/ban appeals fast enough. Staff should probably hire people specifically to help with support requests.
However this user did the following:
1. Signed up with the incorrect name/DOB and ignored staff telling people to make sure this info was accurate since they were adding more security features.
2. Made a ticket and was unable to verify name/DOB and staff said sorry we can't help then.
3. "Mom" (aka their old alt account) logs in and gets banned. They also make a ticket.
4. Staff notices that "Mom"'s email has a name which matches OP's account and bans them both for multi-accounting.
5. Gets mad at staff because none of the above is clearly their fault whatsoever.
Also they threatened to report FR to the BBB which is hilarious.
Re: Another "wrongly banned"
(Anonymous) 2022-09-13 12:22 am (UTC)(link)It's definitely the same person whose story has been going around. I guess they think that if they protest their innocence loudly and often enough, it will seem more convincing. Not happening for me, I gotta say. And this person does sound on the young side, if they don't know how email works well enough to understand how staff rumbled them there. If their mom was real she could have explained it to her kid, I feel like.
Also it is very funny to me that they not only wanted their accounts back, but a "significant gem compensation" as well. No honey, you cannot Karen your way into free game currency just by sending the admins enough nastygrams.
Re: Another "wrongly banned"
(Anonymous) 2022-09-13 01:53 am (UTC)(link)Re: Another "wrongly banned"
(Anonymous) 2022-09-13 06:49 am (UTC)(link)Post got removed but reddit-OP continues to comment with gems like these :
(in response to a comment)
edit: I'd appreciate an apology to my mom as well please, as she does read this reddit post and it's insanely rude to just put her in quotes and "assume she exists." She exists!!!