You all claim they have neglected their cat when they were a new cat owner at the time and worked a pretty stressful job as well?

They were more overwhelmed than neglecting their cat at the beginning. Their cat is still with them and gets care from them. I can only say this as someone who saw recent updates of their cat.

I am not going to condone all of their vents, but there can be frustrations when you try your best at something new and try to make everything work best for both you and your pet.