DA, but they tell everyone they won’t do crunch to explain why some features are taking longer or why they are choosing to focus on the refract over other things at the moment or why ancients are a thing.
NA: This. In a perfect world, there wouldn't be nagging for more update frequency - people would play the game that's there, and if there wasn't enough new content or updated features to keep them interested, they'd just stop playing. But we don't live in a perfect world, and even if the devs released the above statements specifically to nip at least some whining in the bud by leveraging guilt, I don't much blame them.
(And look, not to say feedback on games you like is necessarily bad - obviously hearing in a polite and constructive way which specific things their current players would appreciate can help guide decisions in ways that would be preferable to simply having those players leave. But 'you need to work longer/harder to give us new art/options' isn't particularly informative - of course they know most people would prefer to have more new stuff more often.)
Re: FR admins and "crunch time"
NA: This. In a perfect world, there wouldn't be nagging for more update frequency - people would play the game that's there, and if there wasn't enough new content or updated features to keep them interested, they'd just stop playing. But we don't live in a perfect world, and even if the devs released the above statements specifically to nip at least some whining in the bud by leveraging guilt, I don't much blame them.
(And look, not to say feedback on games you like is necessarily bad - obviously hearing in a polite and constructive way which specific things their current players would appreciate can help guide decisions in ways that would be preferable to simply having those players leave. But 'you need to work longer/harder to give us new art/options' isn't particularly informative - of course they know most people would prefer to have more new stuff more often.)