Yeah I had that. I tried reporting veyo when I had evidence of them hyper fixating/stalking other users even onto places like facebook and the staff initially ignored my report, but when I pressed them said they couldn't take action against offsite stuff. Maybe it's their policy but if someone is stalking people they find on flight rising, aren't they at least a bit responsible? They are a notorious whale though so maybe they don't wanna ban such a big spender.